![]() ![]() Starting with Outlook 2007, the Master Category List is stored within the mailbox (pst-file, ost-file or Exchange mailbox) as opposed to previous versions of Outlook which stored them in the Registry. I copied the pst-file from my old computer running an older version of Outlook to the new one but now I'm missing all my Categories in Outlook.Īctually, your categories are still there. Sub-folders and their contents being hidden from view.I got a new PC with Outlook 365 on it. ![]() A code issue caused some user-created folders to be moved under this parent folder, which resulted in those UTC Preliminary root cause: The DefaultFolderType.Files folder is a system resource that was not intended to contain user-created files and folders. Start time: Friday, December 8, 2017, at 2:55 PM Scope of impact: A very limited number of customers and users appear to be impacted. That you have users affected by this issue you may contact Support for assistance in restoring access to the hidden files. ![]() While we're focused on remediation, if you've confirmed We anticipate that it will take us several weeks to develop, test, deploy, and then run the tool across all affected environments. If the output counts do not match, then the mailbox is affected and you should contact Support forĪdditional assistance: Get-MailboxFolderStatistics -Identity (email address) | Where-Object -Property FolderType -eq "Files" | f t FolderType, ItemsInFolder, ItemsInFolderAndSubfolders Current status: We're developing tooling to automatically detectĪnd fix folders in this state by moving the files to a proper location. Admins can identify an affected mailbox via the following PowerShell command. Such folders willīe hidden to the user, but items saved within them are accessible through search. More info: This issue only affects certain user-created folders. Title: Folders not appearing User Impact: Users may be unable to view certain folders they've created. ![]()
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